Privacy Policy

Private Limo Lane ("we," "us," or "our") operates the website privatelimolane.com and provides executive chauffeur services in Los Angeles, California. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us to book a ride.

By using our website or submitting a booking request, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Full name
• Phone number
• Email address (if provided)
• Pickup and drop-off locations
• Travel date and service type
• Any additional details included in your booking request

We may also collect standard technical data automatically, such as your IP address, browser type, and pages visited, through cookies or similar technologies used by our hosting provider.

2. How We Use Your Information

We use the information we collect to:

• Process and confirm your reservation
• Contact you about your booking or follow-up questions
• Coordinate your driver and pickup logistics
• Respond to inquiries submitted via our contact form
• Improve our website and service quality

We do not use your information for automated marketing campaigns without your consent.

3. We Do Not Sell Your Information

Private Limo Lane does not sell, rent, trade, or share your personal information with third parties for their own marketing purposes. Under the California Consumer Privacy Act (CCPA), you have the right to know that your data is not sold.

4. How We Share Your Information

We may share limited information only in the following circumstances:

• With your assigned driver — to complete your booked ride (name and pickup details only).
• With service providers — such as our web hosting or form submission platform, solely to operate the website. These providers are contractually prohibited from using your data for other purposes.
• When required by law — if we are legally compelled to disclose information by a court, government agency, or law enforcement.

5. Data Retention

We retain your booking information for as long as reasonably necessary to fulfill the services you requested and to comply with applicable legal obligations. If you would like us to delete your information, contact us at the address below.

6. Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell data)
• Not be discriminated against for exercising these rights

To submit a request, email us at Privatelimola@gmail.com or call +1 (818) 235-8961. We will respond within 45 days.

7. Cookies

Our website may use basic cookies to support site functionality. We do not use third-party advertising cookies. You can disable cookies in your browser settings at any time.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately and we will delete it.

9. Security

We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: Privatelimola@gmail.com
• Phone: +1 (818) 235-8961
• Location: Los Angeles, California